Legal
Privacy policy.
This policy explains what information NorthFix Tech collects when you contact us or book a repair, how we use it, and the choices you have.
Information we collect
When you book a repair or contact us, we collect the details you give us: your name, phone number, email address if provided, the device you need repaired and a description of the fault. In store we also record the device details needed to track your repair.
How we use your information
We use your details only to diagnose and complete your repair, to contact you about a quote or a finished job, and to keep a record of the work for warranty purposes. We do not sell your information and we do not share it with third parties for marketing.
Data on your device
We access the contents of your device only as far as needed to test and verify a repair. We do not copy, keep or share your personal files. For data recovery jobs we handle your recovered data confidentially and return or delete it once the job is complete. Please back up your device before any repair where possible.
Website and cookies
This website may use basic analytics to understand how visitors find and use our pages. Embedded content such as the Google Map may set its own cookies under Google's policies. You can block cookies in your browser settings without losing access to the site.
Retention and your rights
Repair records are kept for as long as needed to honour warranty claims and meet business record requirements. You can ask us what information we hold about you, request a correction, or ask us to delete your details where we are not required to keep them.
Contact us about privacy
Questions about this policy can be raised with us directly at Karmel Mall, Unit 112, 200 W Lake St, Minneapolis, MN 55408, or by phone on (531) 772-9779.
Questions about your data?
Call the shop and we will explain exactly what we hold and why.