Our guarantee

Every repair is backed by a warranty.

We stand behind the work that leaves our bench. If a part we fitted or a repair we performed fails, bring it back and we will put it right.

What the warranty covers

Our warranty covers the specific part we replaced and the workmanship of the repair we carried out. If that part fails in normal use within the warranty period, we repair or replace it at no cost to you.

  • Replacement screens and digitizers
  • Replacement batteries
  • Charging ports and connectors
  • Board-level repairs we performed
  • Labour on the original repair
  • Re-testing and recalibration

No fix, no fee

Diagnosis is free. If we cannot fix your device, you do not pay for the attempt on most repairs. Where a job carries a cost regardless of the outcome, such as advanced data recovery attempts, we tell you before we begin.

What is not covered

The warranty covers our work, not new damage. It does not apply to accidental damage after the repair, new drops or cracks, liquid exposure after collection, software or account issues, or repairs opened and modified by someone else afterwards.

  • New physical damage or drops
  • Liquid exposure after the repair
  • Devices opened by another shop after us
  • Unrelated faults on other components
  • Software, iCloud or account lockouts
  • Pre-existing damage noted at intake

How to make a claim

Bring the device and your repair receipt to the shop. We inspect it, confirm the fault relates to our work, and repair it at no charge. No paperwork games, no shipping it away for weeks.

Repair with confidence

Free diagnosis, a firm quote up front and a warranty on the work. Book online or walk in any day of the week.